For your club · Pilates studios
Gym management software for independent Pilates studios
Manage Reformer timetables, waitlists, packs, memberships, payments and member follow-up in one system.
Bookings matter more when every place needs a reformer.
A late cancellation leaves a valuable place empty, and one booking mistake can disrupt the whole session. The timetable, membership and payment need to agree.
Reformer studios have fixed capacity and demand often lands on the same sessions. Owners are also juggling recurring memberships, class packs, intro offers and members whose attendance has changed.
Connect keeps the timetable, places, bookings, waitlists, attendance, memberships, packs and payments together. Members can use the app or a web browser to see their membership and manage bookings.
Staff can answer a normal member question without checking a booking tool, a payment account and a spreadsheet first.
Classes, packs and payments in one place.
These are the jobs Connect handles for a Pilates studio each day.
- 1
Classes, capacity and waitlists
Set the timetable and number of places, take bookings, record attendance and fill cancelled places from a waitlist.
- 2
Memberships and class packs
Keep recurring memberships, packs, remaining credits and the member using them in the same record.
- 3
Payments and booking rules
Take supported payments through Stripe and set the cancellation, refund and booking rules used by the studio.
- 4
Member access and communication
Let members manage bookings in the app or browser, while staff use their history when following up.
See when a regular member’s routine changes.
Instructors often notice when somebody disappears. Connect helps the wider team notice it too and gives someone responsibility for the follow-up.
Connect can show retention signals such as attendance dropping, no upcoming booking after recent activity, repeated cancellations, payment recovery or a membership nearing its end.
The case shows the reason. Staff can check the member’s history, assign it to someone, add notes and record the next follow-up.
That matters in a studio where instructors know who normally attends, what they are working towards and when their routine changes. Connect keeps that knowledge from disappearing as the team grows.
We handle the move from your current booking system.
We inspect the current setup first, then agree what can move and how we will check it before launch.
- 01
Inspect the current setup
We look at the available exports, member records, plans, packs, classes and payment routes before giving you a timetable.
- 02
Agree exactly what will move
We write down the records we can move, anything excluded and any action needed from staff or members.
- 03
Run the import and check it
We import the agreed data, investigate exceptions and compare the result with the source.
- 04
Stay available through launch
The founders remain directly involved while the team gets comfortable and open issues are resolved.
Questions from Pilates studios.
Does Connect support Reformer class capacities and waitlists?
Yes. You can set class capacity, take bookings, record attendance and use waitlists when a session is full. We will show the exact member and staff workflow during a demo using the way your timetable works.
Can we sell both memberships and class packs?
Yes. Connect supports memberships and credit packs, with member records, bookings and supported payment methods kept together. Bring your current products to the demo and we will map how each one should work.
Do members have to use an app?
No. Members can use the Go Grow Connect mobile app, and core member journeys are also available through a web browser when that is more convenient.
Can you move data from our current system?
We first inspect the exports available from your current platform. We then agree what we can move, anything excluded and any action needed from your team or members.
What does it cost?
Pricing starts from £99 per month and is based on active members across the organisation. We give you the exact monthly figure before you commit.
Show us how your studio actually runs.
Bring your current timetable, packs, memberships and cancellation rules. We will show you how they would work in Connect and give you a price for your active-member count.
Keep reading
Related pages
For your club
How member retention works in Go Grow Connect
See changes in attendance, bookings, memberships and payments, then assign the right member of staff to follow up.
Guide
How Go Grow Connect handles a gym software migration
How we inspect, plan, test and check a migration, including member data, memberships, payments and launch-day support.
For your club
Gym software for multiple locations, priced by active members
Manage locations, staff access and all-location plans in one organisation without a separate Connect software fee for each site.